Email Support
Drafts replies in your brand voice, queued in your inbox, approved with one click.
AI Employees · Hosted in Germany
AI Employees That Never Sleep
GDPR-compliant AI workers for email, voice, and customer support. Hosted in Frankfurt. Built for European SMBs.
- 🇩🇪 Hosted in Germany
- 🛡️ GDPR-compliant
- ⚡ <200 ms response
500+ AI conversations handled
24/7 Availability, every timezone
99.9% Uptime SLA
GDPR EU-hosted, audit-ready
Capabilities
What you get
One AI platform, every customer-facing channel. Trained on your business. Always on.
Voice & Phone Agents
Answers the phone in natural DE/EN, books appointments, escalates only what needs a human.
Multi-Channel Chat
Website, WhatsApp, Instagram, Telegram — one AI, shared context, consistent voice.
Calendar & Booking
Schedules, reschedules, and reminds. Syncs with Google, Outlook, iCloud, CalDAV.
Analytics Dashboard
Real-time metrics on response time, sentiment, escalation rate, and ROI per channel.
Multi-Language
Native-quality support in DE, EN, FR, IT, ES. Auto-detects customer language.
Use Cases
Built for real SMB scenarios
From corner shops to growing e-commerce — see where EmpireHazeClaw fits.
"Table for two, tomorrow at eight"
AI answers reservations, opening hours, and dietary questions in your language. Books directly into your calendar. Escalates only complaints or private events.
"Where's my order? Can I return it?"
AI checks order status from your shop system, processes returns, and drafts refund responses. Human approval for amounts above your threshold.
"I need to see Dr. Müller next week"
AI books, reschedules, and reminds. Strict DSGVO mode — no medical advice, always offers human handoff. Multilingual for international patients.
"Is the apartment still available?"
AI qualifies leads, schedules viewings, and sends property details. Your agents spend time on serious buyers, not tire-kickers.
How It Works
Live in 48 hours
No rip-and-replace. We connect to what you already use.
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Connect
We integrate with your email, phone, calendar, and channels via secure OAuth and EU-based APIs. Your data stays in Europe.
⏱ Day 1
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Train
Upload your FAQ, product catalog, and brand voice guide. We fine-tune the AI on your business — not the open internet.
⏱ Day 2
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Deploy
Go live in Draft-Only mode first. Once you trust the quality, switch to Auto with human fallback for edge cases.
⏱ Day 2-3
Pricing
Plans in EUR, no surprises
Monthly billing. Cancel anytime. EU VAT included.
Starter
€49/mo
- ✓ 1 channel (email or chat)
- ✓ Up to 500 conversations / month
- ✓ Draft-Only mode
- ✓ EU hosting, GDPR
- ✓ Email support
Pro
€199/mo
- ✓ All channels (email, voice, chat)
- ✓ Up to 5,000 conversations / month
- ✓ Calendar & booking
- ✓ Analytics dashboard
- ✓ DE / EN / FR / IT / ES
- ✓ Priority support
Enterprise
Custom
- ✓ Unlimited conversations
- ✓ Custom workflows & integrations
- ✓ Dedicated EU cluster
- ✓ SSO, audit logs, DPA
- ✓ 99.9% SLA & dedicated CSM
Customer Stories (sample)
What teams say
Anonymised, illustrative testimonials from pilot customers.
"We went from 2 hours of inbox triage every morning to zero. Our team finally focuses on guests again."
"Order status tickets dropped 70% in week one. The AI handles them faster than we ever did — and in four languages."
"The DSGVO controls and EU hosting closed the deal with our practice. Patients book appointments at 2am now."
"Setup took a day. Our agents went from drowning in 'is it still available?' to closing real viewings."
FAQ
Common questions
Everything you need to know before you book a demo.
Is EmpireHazeClaw GDPR / DSGVO compliant?
Yes. All data is processed in EU data centers (Frankfurt, Germany) under strict GDPR controls. We offer a Draft-Only Mode where AI suggests replies and a human approves before sending. Full audit trail is included.
How long does integration take?
Most SMBs are live within 48 hours. We connect your existing email, phone, calendar, and channels, then train the AI on your knowledge base. Enterprise rollouts with custom workflows take 1–2 weeks.
Which languages are supported?
Out of the box: German (DE), English (EN), French (FR), Italian (IT), and Spanish (ES). Additional languages can be added on request.
Where is my data stored?
All customer data stays in EU data centers (primary: Frankfurt am Main, Germany). We use ISO 27001 certified infrastructure and never train third-party models on your data.
How much does it cost?
Plans start at €49/month (Starter), €199/month (Pro), and custom pricing for Enterprise. All prices in EUR, billed monthly, no long-term contracts required.
Can the AI hand off to a human?
Yes. The AI detects escalation triggers (sentiment, complexity, explicit request) and routes the conversation to a human agent with full context. You stay in control.
Ready to hire your first AI employee?
Most teams are live in 48 hours. No credit card. EU-hosted. Cancel anytime.
Or call us: +49 ... · Mon–Fri 9–18 CET